| ITMG 340 Website Evaluation | ||||||||||
| Name of reviewer | ||||||||||
| Name of company | ||||||||||
| URL | ||||||||||
| First visit to site (yes/no) | ||||||||||
| If yes, how many time have you visited this site? | ||||||||||
| How did you hear about this site? | ||||||||||
| Type of company site | ||||||||||
| Information service provider | ||||||||||
| Educational institution | ||||||||||
| Commercial sales | ||||||||||
| Other (please list) | ||||||||||
| Date/Time Email sent to company | ||||||||||
| Date/ Time of Email response from company | ||||||||||
| Please rank the following criteria with the following scale | ||||||||||
| 1 | 2 | 3 | 4 | 5 | ||||||
| Very Poor | Poor | Neutral | Good | Excellent | ||||||
| Strongly Disagree | Disagree | Agree | Strongly Agree | |||||||
| Attractiveness | ||||||||||
| 1. Website welcomes visitors with a personable/personal message | ||||||||||
| 2. Website supplies guests with interesting things to do and view. | ||||||||||
| 3. Website uses the KISS method, Keep It Suitably Simple | ||||||||||
| 4. Website encourages comments and suggestions. | ||||||||||
| 5. This website was very entertaining. | ||||||||||
| Immediacy | ||||||||||
| 1. This website downloaded in a reasonable time. (list approx time here ___________) | ||||||||||
| 2. Website presents a "text-only" link at the beginning of page for quicker download. | ||||||||||
| 3. Website limits menus to 24 items. | ||||||||||
| 4. Documents are limited to 5 pages. | ||||||||||
| 5. Article information is presented on one page. | ||||||||||
| 6. There is a homepage link on each supporting document. | ||||||||||
| Information | ||||||||||
| 1. Website informs guest of who they are and why site exists. | ||||||||||
| 2. Website provides an overview of the purpose of the site. | ||||||||||
| 3. This website is very informative. | ||||||||||
| 4. This website is very useful. | ||||||||||
| 5. Information is easy to locate on site. | ||||||||||
| Freshness | ||||||||||
| 1. Pages are dated to show creation date and revision date. | ||||||||||
| 2. All links in website are active. | ||||||||||
| 3. Users are notified of new materials./ Front door has a 'what's new' area | ||||||||||
| 4. Web site keeps track of guests, keeps statistics, recognizes repeat visitors. | ||||||||||
| Overall | ||||||||||
| Please indicate your response to the following questions based on the scale below. | ||||||||||
| 1 | 2 | 3 | 4 | 5 | ||||||
| Strongly Disagree | Disagree | Neutral | Agree | Strongly Agree | ||||||
| This website makes it easy for me to build a relationshop with this company. | ||||||||||
| I would like to visit this website again in the future. | ||||||||||
| I'm satisfied with the service provided by this website. | ||||||||||
| I feel comfortable in surfing this website. | ||||||||||
| I feel surfing this website is a good way for me to spend my time. | ||||||||||
| I will become a regular visitor to this site. | ||||||||||
| Compared with other websites, I would rate this one as | ||||||||||
| 1 | 2 | 3 | 4 | 5 | ||||||
| One of the Worst | Worst | Neutral | Better | One of the Best | ||||||
| Qualitative Comments | ||||||||||
| 1. Describe briefly the positive aspects of this website. | ||||||||||
| 2. Describe briefly the negative aspects of this website. | ||||||||||
| 3. What can this site do to make you want to visit it on a regular basis? | ||||||||||