ITMG 340 Website Evaluation
Name of reviewer          
Name of company          
First visit to site (yes/no)    
If yes, how many time have you visited this site?    
How did you hear about this site?        
Type of company site
Information service provider  
Educational institution  
Commercial sales  
Other (please list)  
Date/Time  Email sent to company        
Date/ Time of Email response from company        
Please rank the following criteria with the following scale
1 2 3 4 5
Very Poor Poor Neutral Good Excellent
Strongly Disagree Disagree Agree Strongly Agree
1. Website welcomes visitors with a personable/personal message  
2. Website supplies guests with interesting things to do and view.  
3. Website uses the KISS method, Keep It Suitably Simple  
4. Website encourages comments and suggestions.  
5. This website was very entertaining.  
1. This website downloaded in a reasonable time. (list approx time here ___________)  
2. Website presents a "text-only" link at the beginning of page for quicker download.  
3. Website limits menus to 24 items.  
4. Documents are limited to 5 pages.  
5. Article information is presented on one page.  
6. There is a homepage link on each supporting document.  
1. Website informs guest of who they are and why site exists.  
2. Website provides an overview of the purpose of the site.  
3. This website is very informative.  
4. This website is very useful.  
5. Information is easy to locate on site.  
1. Pages are dated to show creation date and revision date.  
2. All links in website are active.  
3. Users are notified of new materials./ Front door has a 'what's new' area  
4. Web site keeps track of guests, keeps statistics, recognizes repeat visitors.  
Please indicate your response to the following questions based on the scale below.
1 2 3 4 5
Strongly Disagree Disagree Neutral Agree Strongly Agree
This website makes it easy for me to build a relationshop with this company.  
I would like to visit this website again in the future.  
I'm satisfied with the service provided by this website.  
I feel comfortable in surfing this website.  
I feel surfing this website is a good way for me to spend my time.  
I will become a regular visitor to this site.  
Compared with other websites, I would rate this one as
1 2 3 4 5
One of the Worst Worst Neutral Better One of the Best
Qualitative Comments
1. Describe briefly the positive aspects of this website.
2. Describe briefly the negative aspects of this website.
3. What can this site do to make you want to visit it on a regular basis?