old org strategy and competitive advantage (correlates to chapter 2) quiz

 

1.
A(n) _____ is a collection of related activities that produce a product or a service of value to an organization.
A.
workflow pattern
B.
business process
C.
supply chain
D.
information system
E.
management technique


2.
A convergence of Friedman's 10 flatteners is driving _____.
A.
Globalization 1.0
B.
Globalization 2.0
C.
Globalization 3.0
D.
None of these


3.
Falling telecommunications costs from the telephone, computer, satellites, and fiber-optic cable drove (or drives) globalization in _____.
A.
Globalization 1.0
B.
Globalization 2.0
C.
Globalization 3.0
D.
None of these


4.
Market pressures include which of the following?
A.
global economy
B.
moderately strong competition
C.
homogeneous workforce
D.
weak customers
E.
high-cost labor offshore


5.
Today's customers have which of the following characteristics?
A.
less knowledge about products
B.
less sophistication
C.
difficulty in finding information about products
D.
higher expectations
E.
difficulty in comparing prices


6.
Competitive advantage for an organization manifests as all of the following except:
A.
Lower costs
B.
Higher quality
C.
Increased time to market
D.
Increased profits
E.
Increased speed


7.
The threat of competitors' entering the automobile manufacturing industry is _____ because barriers to entry are so _____.
A.
low, low
B.
high, high
C.
high, low
D.
low, high
E.
cheap, expensive


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