Name: __________________________ Date: _____________



1.
When your purchases are swiped over the bar-code reader at the point-of-sale terminals at Wal-Mart, a _____ records the data.
A.
transaction processing system
B.
functional area information system
C.
dashboard
D.
enterprise resource planning system
E.
office automation system


2.
Competitive advantage for an organization manifests as all of the following except:
A.
Lower costs
B.
Higher quality
C.
Increased time to market
D.
Increased profits
E.
Increased speed


3.
The introduction of ATM machines by Citibank was a classic example of which strategy for competitive advantage?
A.
cost leadership
B.
innovation
C.
differentiation
D.
operational effectiveness
E.
customer-orientation


4.
Which of the following is not a characteristic of a transaction processing system?
A.
small amounts of data are processed
B.
sources of data are mainly internal
C.
low computation complexity
D.
high level of accuracy, data integrity, and security
E.
high level of detail


5.
Enterprise resource planning systems take a(n) _____ view of the overall organization.
A.
User's
B.
Management
C.
Functional
D.
Business process
E.
Transactional



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