GBA 573 Sample Midterm Exam—200 points total

 

The following is meant to provide you a realistic preview of what the upcoming midterm exam will look like.

 

Short Answer Questions (select 10 out of 20 --10 points each—100 total for section)

 

Question 1

Discuss the changing realities within the information technology field as it applies to future information technology projects.

 

Question 2

In class we had a discussion regarding best-in-class versus world-class. Provide a brief discussion involving your interpretation of this topic.

 

Question 3

Discuss the five perspectives on quality.  Give examples of quality using an automobile as an example.

 

Question 4

Define the four processes in requirement analysis.

 

Question 5

Describe a process, its characteristics, and why processes are important in the project lifecycle.

 

Question 6

Explain what PMP and PMI mean and stand for.

 

Question 7

E-projects differ from traditional projects on 2 dimensions—what are they?

 

Question 8

Discuss what can happen when organizations do not place priorities on projects and the effects on both the company and the project.

 

Question 9

Explain the three ways feasibility is assessed and resources are determined.

 

Question 10

Describe the components of a project team.  Emphasize the importance of an integrated team and the role of a project manager.

 

Question 11

Explain how to avoid project failure.

 

Question 12

Define how risk is controlled on a project. 

 

Question 13

Explore the characteristics of effective and ineffective problem solvers.  Why are some of these characteristics are effective or ineffective?

 

 

Question 14

Discuss creative interaction and the importance of listening.

 

Question 15

Explain the first four steps of problem definition.

 

Question 16

Briefly discuss the common caused of mental blocks and describe the six types of mental blocks. 

 

Question 17

Explain the correlation of analogy and cross-fertilization to problem solving.

 

Question 18

Discuss ethical considerations in solution selection.  Emphasize the checklist questions.

 

Question 19

Discuss the top factors projects may fail and relate these factors towards the items discussed in the IT PROJECT SUCCESS FACTORS article.

 

Question 20

Discuss criteria for evaluating requirements.

 

 

Application Questions (100 points)

 

Question 1 (20 points)

You have been asked to plan a convention. The following is a set of activities that need to be accomplished to make the convention happen. Generate an activity graph from the list. What is the critical path? How many days will it take to get completed?

 

A. Survey customers- 10 days

B. Determine number of attendees – 2 days

C. Determine convention goals- 5 days

D. Determine convention location – 1 day

E. Set budget – 4 days

F. Set agenda – 4 days

G. Obtain keynote speaker – 10 days

H. Book entertainment- 5 days

I. Determine menu- 1 day

J. Develop promotional brochure- 5 days

K. Mail brochure to participants – 2 days

 

Question 2 (20 points)

Determining risk. You have been confronted with a new important scenario at work. The news has just reported that Worldcom has filed for bankruptcy, which impacts your company because MCI is your current long distance provider. You are now faced with a tough situation do you stay with MCI or switch to another provider. This situation causes you to mitigate risk with percentage probability of adverse reactions. There is a 80% probability that if you switch you will not experience any disruption of service although there is a cost of $20 million if you do so. However, there is a 20% probability that you might switch when you don’t need to which will cost the same $20 million. However if you don’t switch there is a 50% chance that Worldcom will cease to exist thus costing you $30 million if you decide after the fact. But if you don’t switch and Worldcom doesn’t cease to exist than it will cost you $0.00. Conduct a risk analysis chart as discussed in class and write an assessment regarding your results—that is what is your final decision?

 

Question 3 (20 points)

Problem definition. In 1991, 64% of all commercial radio stations in the country lost money. In order for a radio station to remain solvent it must have significant revenue from advertisers. Advertisers, in turn, target the market they consider desirable (ie income, spending, interest), and for the past several years this target has been the age group from 25-54. Along with revenue loss, the number of radio stations playing the Top 40 songs has decreased by a factor of 2 in the past three years, as did the audience for the Top 40 songs. Many stations tried playing a blend of current hits with hits of 10 and 20 years ago; however, this blend irritated the younger listeners and also did not seem to solve the economic problem. Apply two or more problem definition techniques to this situation.

 

Question 4 (40 points)

You are an IT director for a mid size company that consists of over 500 employees. You have just received a notice that your computing systems are outdated and that you need to obtain a new server and operating system, specifically from UNIX-based to Windows-based. You should note that the old system has been in place for over 10 years and you have a majority of your employees who have been with your company for over 20 years. This new system will improve communication and also allow access to information that was previously contained by a few individuals.  Provide a discussion below regarding the steps you would undertake to implement this new solution in your company. Be sure to include your vision of the project definition, project statement, training, project design, training, and other items mentioned in class. (Note you don’t need to be concerned with coming up with detailed information ie. actual day and cost estimations—just explain the process you would engage in).